Customer Support

Money-Back Guarantee

Customers residing outside the USA will pay the actual shipping cost since we have a fixed shipping rate for worldwide orders via our shopping cart. Randomly, there is a glitch with PayPal and it will add $8 to each part you order, if this happens, a refund will be sent to you when your parts are mailed. The best way to get around this is to email us or see our home page for more information. Shipping cost is much more to ship outside the USA and we have no authority over the postal service pricing or mailing speed. Allow extra delivery time around the holidays. Three major holidays in the USA are Thanksgiving, Christmas & New Years which starts the last week of November and post offices are swamped with mail.

We Accept

Money orders may be mailed with your order to our company address below. Credit card or eChecks are also accepted online. Secure online ordering by credit card using our PayPal shopping cart or by using your credit card directly online or fax. Cash is also accepted if you pick up your order locally. If paying by cash please contact us first before stopping by.

If you need to call us, please leave a message and speak clearly, if leaving a different phone number, the best time to call you and we will get back to you ASAP. For a faster response, click on Live Help or send us an email (top of page) so we can send you photos and links, if needed.

KZ900 Classic Motorcycle Parts

Is a home-based, mail-order company which specializes in classic 1973-80 Kawasaki Z1, KZ900 & KZ1000 parts. Other motorcycle parts may be available for other motorcycles. We do not make the decals. Expedited mail is only available in the USA and Canada. If you ordered decals, please wait at least 16 days to receive them before contacting us at sales@kz900.com or kz900.com@gmail.com

Go here for ETA's on decals.

The fastest we can get these parts to you is currently by, FedEx Ground (2 - 4 days, Monday-Saturday) or USPS Priority Mail (2 - 3 days, Monday-Sunday).

If you can't find a part or having trouble, send us an email. A new Help page is available, here.

The best way to contact us is via email so we can send you photos and internet links. If you don't have an email address, you can get one from Gmail (Google). See Customer Messages if you are not getting our email messages or vice versa.

If you have any questions, comments, complaints or problems with us or our site, you may email us from the upper-right corner of this page.

KZ900
7315 Oakland Av S
Minneapolis, MN 55423-3227

Please leave a message or no one will return your call: 6124547744

For the quickest response: send us an Email.

If our shopping cart is not working click here to order by credit card. We can also email you a purchase invoice to make your purchase easier. We recommend using the shopping cart. To add a part to your shopping cart just click on the price ($8.95). We cannot call you back, if you live outside the United States.

When ordering by PayPal, you may use your credit card, checking or savings account to order. Please note, when paying by eCheck, your order will be delayed, 5 days until it clears the bank. You do not need to be a member of PayPal to purchase parts using your credit card. Click here for more info.

If you'd like to send a money order, please use this worldwide form to create and print your order. If you do not have a printer, please include part number/part name and a way to contact you. Shipping charges will be recalculated so you pay actual shipping. Shipping prices normally start at $8.00 USD. If you do not have a printer please use this form as a guide so we will know how to contact you and send us an email. You may also use these forms for a future order or wish lists.

To guarantee you get the right parts for your bike, please include the YEAR, MAKE, MODEL & MODEL LETTER (info in pdf) in the "Comments/Note" section when purchasing or in a separate email. Please read our step-by-step instructions before returning any merchandise, please email us from the email you received when you purchased your product or from the Email link on top of this page and include your purchase order number from the sales receipt and the reason for returning it. Your sales receipt may be located inside the box or inside the plastic envelope underneath the shipping label. This expedites communications of what you purchased and lets us know who you are and what you have purchased. Returns can only be made within 10 days of purchase. Please email us immediately of any damages that may result from shipping, as our products are mailed by insured mail.

Step-by-step instructions on returning your part(s)

1. Read Our Return Policy

Our return policy is simple
We accept all returns that meet the following conditions

10-Day return period ... Please be sure your return reaches us within 10 days of the date it was delivered to you.

Original packaging in good condition ... Please include all original packaging in good condition (free from scratches, blemishes, tears, dents, and markings - including writing of any kind) with your return.

Used parts ... We are unable to accept returned items that have been installed, used or damaged. Nor do we accept returns on used parts we sell. If there is a problem with your used part we sold, send us an email.

Returns on electrical parts ... Like your local dealer, we are unable to accept returns on many electrical parts. Certain aftermarket items are exempt from this condition - please contact us before returning electrical items.

Closeout items ... We do not accept returns of items purchased on closeout, chemicals, electrical or used parts.

Restocking fees ... A 20% fee will apply. Please see Step 2 below.

2. Determine your Return Number

If you ordered an item by mistake or just don't want it anymore. Your Return Number will be the same as your Purchase Order # (located on your printed sales receipt). When you use your Purchase Order # as the Return Number, we will credit you for 100% of the merchandise value (not including any mailing costs) on all new parts and accessories that meet our return conditions. Returns on all new parts that meet our return conditions are subject to restocking fees of 20% of the part value when you use your Purchase Order # as the Return Number. Write this number down on a sheet of paper along with your reason for returning the part and any other comments you'd like to leave.

Why do we charge restocking fees on returned parts? We return all parts to the manufacturer and in doing so face two charges:
1. The cost to return the item to the manufacturer and
2. A restocking fee charged to us by the manufacturer. We will cover this return shipping expense but we pass on a portion of the restocking fee charged to us by the manufacturer.

If you'd like to return an order for any other reason, see step 3. If you need to return an item because it was damaged during shipping or because of a mistake in your order, please send us an email immediately and we will assist you. Contact us and we will reply to you within 24 hours.

3. Mail back your part(s) by insured mail of the mail courier of your choice. Also include a brief summary of why you are returning your item along with your sales receipt or purchase order number located above the part number of your sales receipt. Insured mail is the best policy because if we don't receive it, you can track it down with your tracking number. And if the mail truck explodes, runs over it, gets lost, etc., you will be reimbursed by your mail courier.

Packing and Sending Back Your Return
We include plenty of packing material with every order to prevent damages during shipment. When returning something to us, please re-pack all items using the materials we sent. Keep in mind that shipping companies can be very tough on packages! Please be sure not to write on or damage the Manufacturer's packaging material, and if the parts are not insured (gets lost in the mail or is damaged), as this can make an item non-returnable/refundable. Mail returned parts to the address below:

KZ900
7315 Oakland Av S
Minneapolis, MN 55423-3227

Please include your name, address or purchase order number along with any comments you'd like to add.

Company & Support Information

Money-Back Guarantee

Return of Merchandise

Step-by-step instructions on returning your part(s)