KZ900 LIVE! | We Ship Worldwide

To guarantee you get the right parts for your bike, please include the YEAR/MAKE/MODEL & MODEL LETTER (info in pdf) in the "Comments/Note" section when purchasing or in a separate email. Please read our step-by-step instructions before returning any merchandise, please email us from the email you received when you purchased your product or from the Email link on top of this page and include your purchase order number from the sales receipt and the reason for returning it. Your sales receipt may be located inside the box or inside the plastic envelope underneath the shipping label. This expedites communications of what you purchased and lets us know who you are and what you have purchased. Returns can only be made within 7 days of purchase. Please email us immediately of any damages that may result from shipping, as our products are mailed via insured mail.

Step-by-step instructions on returning your part(s)

1. Read Our Return Policy

Our return policy is simple
We accept all returns that meet the following conditions

7-Day return period ... Please be sure your return reaches us within 7 days of the date it was delivered to you.

Original packaging in good condition ... Please include all original packaging in good condition (free from scratches, blemishes, tears, dents, and markings - including writing of any kind) with your return.

Used parts ... We are unable to accept returned items that have been installed, used or damaged. Nor do we accept returns on used parts we sell. If there is a problem with your used part we sold, send us an email.

Returns on electrical parts ... Like your local dealer, we are unable to accept returns on many electrical parts. Certain aftermarket items are exempt from this condition - please contact us before returning electrical items.

Closeout items ... We do not accept returns of items purchased on closeout, chemicals, electrical or used parts.

Restocking fees ... A 20% fee will apply. Please see Step 2 below.

2. Determine your Return Number

If you ordered an item by mistake or just don't want it anymore. Your Return Number will be the same as your Purchase Order # (located on your printed sales receipt). When you use your Purchase Order # as the Return Number, we will credit you for 100% of the merchandise value (not including any mailing costs) on all new parts and accessories that meet our return conditions. Returns on all new parts that meet our return conditions are subject to restocking fees of 20% of the part value when you use your Purchase Order # as the Return Number. Write this number down on a sheet of paper along with your reason for returning the part and any other comments you'd like to leave.

Why do we charge restocking fees on returned OEM parts? We return all OEM parts to the manufacturer and in doing so face two charges:
1. The cost to return the item to the manufacturer and
2. A restocking fee charged to us by the manufacturer. We will cover this return shipping expense but we pass on a portion of the restocking fee charged to us by the manufacturer.

If you'd like to return an order for any other reason, see step 3. If you need to return an item because it was damaged during shipping or because of a mistake in your order, please send us an email immediately and we will assist you - in these cases no restocking fees will apply. Contact us and we will reply to you within 24 hours.

3. Mail back your part(s) by insured mail of the mail courier of your choice. Also include a brief summary of why you are returning your item along with your sales receipt or purchase order number located above the part number of your sales receipt. Insured mail is the best policy because if we don't receive it, you can track it down with your tracking number. And if the mail truck explodes, runs over it, gets lost, etc., you will be reimbursed by your mail courier.

Packing and Sending Back Your Return
We include plenty of packing material with every order to prevent damages during shipment. When returning something to us, please re-pack all items using the materials we sent. Keep in mind that shipping companies can be very tough on packages! Please be sure not to write on or damage the Manufacturer's packaging material, and if the parts are not insured (gets lost in the mail or is damaged), as this can make an item non-returnable/refundable. Mail returned parts to the address below:

KZ900
7315 Oakland Av S
Minneapolis, MN 55423-3227

Please include your name, address or purchase order # along with any comments you'd like to add.